Why Businesses Fail #04 - What Successful Founders Do Differently: Unpacking Lessons from Triangulate’s Journey

Weekly Show Summary

Building a successful business isn’t just a matter of having a great idea or even a slick product. As we explore this week on Practical Solutions to Difficult Problems, the real reasons behind startup failures run much deeper—and they’re often fixable. This show brings together four insight-packed episodes dissecting Triangulate, a startup with big plans to disrupt online dating, and traces what went right, what went wrong, and how you can avoid being another statistic. Along the way, host Jeremy Gray combines direct experience, academic research, and a dash of humor to help you step confidently around the pitfalls so many new ventures face.

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Episode Summaries & Key Takeaways

Episode 1: S12 E17 - A Matching Engine with Jeremy Gray

Jeremy introduces Triangulate and its ambitious goal: using digital footprints to create smarter, matched connections in online dating. The initial vision? License the algorithm to big-name dating sites.

Key Takeaways: 

  • Always rigorously test your core business assumptions before launch.

  • Founders need to validate product fit with real users, not just gut instincts.

  • Early customer feedback can shape (or save) your entire business concept.

Episode 2: S12 E18 - Costs and Revenues with Jeremy Gray

This segment drills into Triangulate’s biggest financial hurdles and how miscalculating revenue, user engagement, and marketing spend quickly eats into runway.

Key Takeaways: 

  • Realistic revenue projections are essential—assume users won’t always pay as planned.

  • Understand your “runway” as the number of pivots you can afford, not just months of survival.

  • Know when to cut your losses: quitting is tough, but sometimes it’s the smartest move.

Episode 3: S12 E19 - Founders Reflections with Jeremy Gray

Jeremy shares raw reflections from Triangulate’s founder on what he’d do differently, from market selection to listening to customers—not advisors.

Key Takeaways: 

  • Choose your first market carefully and talk to real users early—don’t just follow your passions.

  • Avoid “echo chambers”; friends, VCs, and other founders aren’t your target customer base.

  • Build the right team and don’t let ego push you into co-founder conflicts or unnecessary admin tasks.

Episode 4: S12 E20 - False Starts with Jeremy Gray

The series wraps up with a practical guide to recognizing—and avoiding—classic startup “false starts,” outlining actionable steps to better research, prepare, and test before you build.

Key Takeaways: 

  • Don’t skip detailed customer research; use tools like minimum viable product (MVP) landing pages to validate ideas.

  • Every pivot eats into your cash and time. “Measure seven times, cut once.”

  • Avoid convenience sampling; talk to a broad, representative range of users for real feedback.

Host Bio

Jeremy Gray is a seasoned fractional CFO and sought-after business advisor, with a rich background in guiding startups and scaling businesses to success. Known for his approachable style and laser focus on practical results, Jeremy brings decades of hands-on experience to every episode.

Mentioned Resources

Next Steps & Final Thoughts

Ready to put these lessons into action? Start by revisiting your core business assumptions and asking: “Have I truly validated these with real customers?” Take the time to talk to prospective users, design lean tests, and thoughtfully consider every “pivot” and expense before moving forward. If you’re in the thick of a launch (or planning one), pause and measure seven times—then cut once. And if you found these practical strategies helpful, connect with Jeremy or subscribe so you never miss another candid, actionable business insight.

Remember, every failed startup is a lesson waiting to help your future venture succeed. Don’t just learn from your own mistakes—learn from others, too.

Ready to dive deeper, connect with like-minded entrepreneurs, or get practical advice tailored to your situation? Visit businessinasia.org or connect with Jeremy Gray directly via LinkedIn. Here’s to smart strategies, resilient teams, and products your customers will love!

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